Train AI Characters with your data
Beside the ability to train your AI characters with instruction and examples, you can now also train AI Characters with your custom data.
This allows you to build multiple chatbots for different purposes and provide a more personalized experience for your team.
Here's how to provide data to your AI characters.
Add tags to your training data
You will need to:
Upload your training documents or connect training sources in the Training Data menu
In the "Tags" column, click "Add" to add tags to your documents. Use any tag names you want.
Please note that this tags work separately with the user tags.
Assign training tags to AI Characters
After adding tags to your training docs, please follow these steps to assign those tags to your AI Character:
Go to AI Characters
Click "Edit" your existing AI characters (or your can create new)
Scroll down to the Accessibility of Training Data section, choose from the drop-down list the option "Allow access only training data with tags" to allow your AI Characters to learn from only some certain training data
Why add training data for your AI Characters?
Adding your training data to AI Characters allows you to customize and optimize your AI characters in several ways:
Build multiple chatbots for different purposes - You can create separate chatbots for customer service, HR inquiries, tech support etc. and train each one with data specific to their intended use.
Provide a personalized experience - With custom data, you can train chatbots to use company terminology, understand internal processes, and deal with complex questions and scenarios.
Continuously improve - As new content is created, you can add tagged documents to further refine the chatbot's capabilities over time.