TypingMind for Customer Support

Cut your customer support time in half

Supercharge customer support. Enhance loyalty and increase sales with an advanced AI chat portal.
Create a chat portal for free
Customer Support AI Chat Portal for Teams using ChatGPT

Trusted by 18,824+ customers around the world

The University of Virginia
AdQuick
S7 Airlines
Gordon Food Service
InnoGames
storytel
GenTwo
Insiderly AI
Global Work & Travel
Meeting.ai
DealDash
fiftyfiveandfive
brightvision.com
GOPA Com
vintory.com
LeadMagic
Atomic Object
Gopa Intec
Ruby Media Group
Sandwich.co
The University of Virginia
AdQuick
S7 Airlines
Gordon Food Service
InnoGames
storytel
GenTwo
Insiderly AI
Global Work & Travel
Meeting.ai
DealDash
fiftyfiveandfive
brightvision.com
GOPA Com
vintory.com
LeadMagic
Atomic Object
Gopa Intec
Ruby Media Group
Sandwich.co
Why TypingMind Custom

Support more customers and grow faster with fully-featured AI chat portal

Set up a chat portal for free
Improve Customer Health and Satisfaction

Resolve 80% of customer questions. Instantly. At Scale.

  • Provide customers with 24/7 access to AI-powered customer support agents.
  • These agents can retrieve relevant internal information from your documents to address customer needs, such as details on pricing plans, product usage instructions, privacy policies, and more.
  • AI agents can guide customers to useful resources and links to a resource center, ensuring they receive comprehensive support at any time.
Create a chat portal for free
Gain 2x Productivity

Enhance Efficiency and Productivity. Effortlessly.

  • Empower your CS team with instant access to company information.
  • Easily access company resources from any device.
  • Speed up customer support emails with professional templates.
  • Automate workflows across your business systems using plugins.
  • Help customer support teams talk to customers in any language.
Create a chat portal for free
Customer Support Team Chat with Support Ticket Data AI Agent
AI-Enhanced Conversational Experience

Revolutionize Customer Engagement. Boost Sales.

  • Engage customers with any type of conversation, from text chat and image chat to voice chat.
  • Provide support and upsell services across web, mobile, and social media.
  • Expand your market reach with multilingual sales support.
  • Reduce operational costs by up to 60%.
  • Automate and streamline the shopping experience for any product.
Create a chat portal for free
Customer engaging in chat with sales support AI agent, providing real-time assistance for product inquiries, order tracking, and personalized recommendations.
Quick setup

Build an AI chatbot for your help portal in 6 simple steps

Set up a chat portal for free

Step 1

Connect the AI bot to your LLM API

  • Pick the best chat models for your needs such as GPT, Azure, OpenRouter, etc.
  • Get the API key from the chosen LLMs and connect with your chatbot.

OpenAI API Key: (Get API key here)

Claude API Key: (Get API key here)

Step 2

Upload your FAQs

Upload product information, FAQs, guidelines, changelog.

This is the primary knowledge base for your chatbot, enable it to address a wide range of common customer inquiries and provide immediate solutions.

  • PDF
  • DOCX
  • TXT
  • MD
  • CSV

Step 3

Set up system messages

  • Set system messages to guide the AI chat models behavior to:
  • Ensure the AI handles inquiries politely and professionally.
  • Escalate complex issues to human support agents appropriately.

System instruction

Save

Rules

Step 4

Set up internal plugins/RAG to refine AI responses

  • Develop your own plugins.
  • Use dynamic context to retrieve real-time contents from an API.
Web searchImage searchGETNewsletter feedhttps://news.tonydinh.com/api/feed

Step 5

Enable public access

Open public access to make your AI chat become available for all your customers to engage with.

More details on Public Access, check here.

Instance mode

Primary Mode

Authorized Mode

Public Mode

Step 6

Embed on your website

  • Create a AI chatbot widget, and embed it on your website where it's most effective
  • Product pages.
  • Contact us page.
  • ...or even as a pop-up window on the home page.
AI AssistantSteven
Hello! How can I assist you today? 😊

All-in-one AI chat portal for your organization

Access all AI models in one place, save your team hours per week with smart AI agents trained on your company data.

Start by creating a chat portal

Stay integrated with other applications

Integrate and train your AI agents with your data seamlessly within your existing workflow.

Start by creating a chat portal
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  • 99.99% Uptime
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Over 18,824 paying customers love us

  • Value for Money

    5 stars

    Capterra

  • AI chatbot

    4.8 stars

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Karla Congson
Karla Congson
CEO & Founder at Agentiiv
TypingMind - best way to access LLM models with all the functionality of GPT Teams.

I've been using TypingMind Custom for nearly a year and have my extended team as members. […] it has advanced options that allow you to select different LLM Models, provide multi-modal capabilities, include APIs and RAG (knowledge files).

In my opinion it is a superior alternative to GPT Teams with full privacy and extended capabilities. I highly recommend!

Hokiman Kurniawan
Hokiman Kurniawan
Co-founder at meeting.ai
We use TypingMind Custom to provide access to GPT-4 to everyone in our team.

A lot of more features than the standard ChatGPT. And it's a safer way to provide ChatGPT to the team, because your data wouldn't be used for training.